Terms & Conditions
Last updated: May 16, 2025
1. Acceptance of Terms
Welcome to the Tilbury Properties website (https://www.tilburyproperties.co.uk/) (the “Website”). By accessing or using this Website, you agree to comply with and be bound by the following terms and conditions of use (“Terms & Conditions” or “Terms”), which together with our Privacy Policy and Cookie Policy, govern Tilbury Properties’ relationship with you in relation to this Website. If you do not agree with any part of these terms, please do not use our Website.
In these Terms, “Tilbury Properties”, “we”, “us”, or “our” refers to Tilbury Properties Ltd, the owner and operator of this Website. Our registered office is at 22A Avenue Road, Herne Bay, Kent, CT6 8TB, United Kingdom. Tilbury Properties Ltd is a company registered in England and Wales (Company No. 16056975). The term “you” refers to any person accessing or using the Website. These Terms apply solely to your use of our Website. (If you become a client of Tilbury Properties and enter into a property management agreement or other contract with us, that relationship will be governed by a separate agreement; these Website Terms cover only your use of the online site.)
2. About Tilbury Properties and Our Services
Tilbury Properties is a property management company specialising in residential property management services, with plans to offer commercial property management services in the future. Through our Website, we provide information about our company, the services we offer to landlords (such as tenant management, guaranteed rent, maintenance handling, etc.), areas we serve, and how to contact us. The content on this Website is for general information and promotional purposes. While we strive to ensure that the material on our site is up-to-date and accurate, it does not constitute a binding offer or contractual agreement for services. Engaging our property management services will require direct contact and a formal agreement.
No Client Portal: Please note that our Website is informational only. We do not provide any online account, login, or client portal on this site. As a user, you are not required to register or create an account, and there are no password-protected areas for clients. All interactions (such as inquiries or service agreements) are handled through the contact methods provided (e.g., contact form, email, phone). As such, you are not expected to maintain any account credentials for this Website, and we will never ask you for a Website login as none exists.
3. Use of the Website
Your use of our Website is subject to the following terms of use:
Lawful Use: You agree to use the Website only for lawful purposes. You must not use the site in any way that breaches any applicable local, national or international law or regulation.
Personal and Non-Commercial Use: The content and services on our Website are provided for your personal use or to inform your business decisions regarding our services. You must not exploit any part of the Website for a commercial purpose unrelated to Tilbury Properties without our express permission.
Accuracy of Information You Provide: If you choose to submit an inquiry or provide information via our contact form or any interactive feature, you agree to provide information that is accurate, current, and complete. You should not impersonate any person or misrepresent your affiliation with any entity.
No Harmful Behaviour: You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which it is hosted, or any server, computer, or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. Breaching this provision may constitute a criminal offence under applicable laws (such as the Computer Misuse Act 1990). We will report any such breach to law enforcement authorities and cooperate with them by disclosing your identity if known.
We reserve the right to suspend or terminate your access to the Website at any time, without notice, if we reasonably suspect that you have violated these Terms or are engaged in any unlawful or objectionable use of the Website.
4. Content and Intellectual Property
All content on the Website, including (but not limited to) text, graphics, logos, images, designs, videos, downloads, page layout, and software, is the intellectual property of Tilbury Properties or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Tilbury Properties is our trading name, and our logo and brand elements are protected trademarks. All rights are reserved.
The following outlines what you can and cannot do with the content on our Website:
Permitted Use: You may access, view, and print pages from the Website for your own personal use or legitimate business purposes related to the services we offer. For example, you can print a service description or save our contact details for reference.
Restrictions: You must not reproduce, distribute, modify, duplicate, copy, sell, resell, or exploit any content on this Website for commercial gain without our prior written consent. This includes scraping or harvesting data from our site, or using any illustrations, photographs, or text outside the context of our site. You also must not create derivative works from our content or incorporate it into any other work (such as your own website, publication, or advertisement) without permission.
Intellectual Property Notices: You must not remove or obscure any copyright notices, trademark legends, or other proprietary markings on the Website or any content copied or printed from it. Our status (and that of any identified contributors) as the authors of content on our site should always be acknowledged.
If you wish to use any content from our Website in a manner not permitted by these Terms (for example, for marketing or if you’re a journalist seeking to quote our site), please contact us to request permission. We may grant or withhold such permission at our discretion.
Any unauthorised use of the Website or its content may give rise to a claim for damages and/or be a criminal offense.
5. Availability and Changes to the Website
We aim to keep our Website available and running smoothly. However, we cannot guarantee that the site or any content on it will be available at all times or without interruption. The Website may occasionally be temporarily unavailable for maintenance, upgrades, or due to technical issues beyond our control. We strive to minimize downtime, but we are not liable if the site is unavailable at any time.
We reserve the right to change, suspend, or discontinue any part of the Website or its content at any time, without notice. We may update information (such as service details, blog content, etc.) periodically, and while we endeavor to keep material accurate, there may be occasions where the content is out of date or contains errors. We make no warranty or guarantee that the information on the site is correct, complete, or up-to-date (see “Disclaimers” below).
6. Links to External Sites
Our Website may contain links to other websites or resources provided by third parties for your convenience (for example, links to informative articles, partner websites, or relevant news). These external links are provided for informational purposes and do not signify our endorsement of the linked website or its content. We have no control over the nature, content, and availability of those external sites.
Following links to third-party websites is at your own risk. We cannot be held responsible for the content, privacy practices, or anything offered by external websites. We advise you to review the terms and privacy policies of any third-party sites you visit via links on our site. Nonetheless, if you encounter a link on our Website that you believe is inappropriate or broken, feel free to inform us so we can review it.
7. Disclaimers and Limitation of Liability
Content Accuracy: The information presented on our Website is for general informational purposes only. While we strive for accuracy, we do not warrant or guarantee that the content (including text, graphics, and links) is completely accurate, reliable, or error-free nibusinessinfo.co.uk. The content may include general information about our services, industry news, or property management topics; however, it should not be taken as professional advice specific to your situation. Before acting on information you’ve found on our site, you should verify it or seek professional advice as appropriate. Any reliance you place on information from our Website is strictly at your own risk.
Services Descriptions: Nothing on this Website constitutes a binding offer for services. Actual services we provide to you (and the terms and fees associated with them) will be set out in a separate written agreement if you become a client. We disclaim any liability for any decisions you make based solely on information from the Website without further consultation.
No Warranty: This Website is provided “as is” and “as available,” without any representation or endorsement made and without warranties of any kind, whether express or implied. To the fullest extent permissible by law, Tilbury Properties disclaims all warranties, express or implied, relating to the Website and its use, including (but not limited to) implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy. We do not guarantee that the Website will be secure or free from bugs or viruses. We also do not guarantee that the functions of the site will be uninterrupted or error-free, or that defects will be corrected.
Limitation of Liability: To the maximum extent permitted by law, Tilbury Properties and its officers, directors, employees, and agents shall not be liable for any loss or damage (whether direct, indirect, punitive, incidental, special, consequential, or otherwise) that may result to you or a third party from the use of, or inability to use, our Website or its content nibusinessinfo.co.uk. This includes (without limitation) any loss of profits, loss of business, loss of data, business interruption, or loss of goodwill arising out of or in connection with the use of the Website; as well as any loss or damage caused by viruses or other technologically harmful material that may infect your computer equipment, software, data or other property on account of your use of our Website or downloading of any content from it or from any site linked to it.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, or the negligence of our employees or agents, and for fraud or fraudulent misrepresentation. Additionally, because some jurisdictions do not allow the exclusion of certain warranties or limitations of liability for certain types of damages, some of the above exclusions or limitations may not apply to you in part. But in such a case, our liability will be limited to the fullest extent permitted by applicable law.
Indemnification: You agree to indemnify and hold harmless Tilbury Properties and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your breach of these Terms or your violation of any law or the rights of any third party in relation to your use of the Website. This means that if a third party makes a claim against us because of your actions or content you submitted in connection with your use of our site, you will be responsible for any costs, losses or legal fees we incur as a result, to the extent allowed by law.
8. Privacy and Cookies
Personal information that we collect about you through this Website (for example, data you submit via the contact form or usage data collected via cookies) will be processed in accordance with our Privacy Policy. Our Privacy Policy outlines what data we collect, how we use it, and your rights. By using our Website, you acknowledge that you have read and understood the Privacy Policy.
Likewise, our use of cookies and similar technologies on the Website is described in our Cookie Policy. When you first use our site, you will have the opportunity to set your cookie preferences. By continuing to use the site, you consent to our use of cookies as explained in the Cookie Policy (to the extent you have not opted out of certain cookies). Both the Privacy Policy and Cookie Policy are incorporated into these Terms by reference.
9. No Waiver
If we fail to insist that you perform any obligation under these Terms, or if we do not enforce our rights against you (or delay doing so), that will not mean that we have waived our rights or that you do not have to comply with your obligations. Any waiver of rights would be communicated by us explicitly and in writing. For example, if you breach a provision of these Terms and we do not take immediate action, we still retain the right to enforce that provision or take action for that breach (or a similar one) in the future.
10. Severability
If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable by a court or regulator of competent jurisdiction, that provision shall be deemed severed from the rest of the Terms (meaning it will be removed without affecting the validity and enforceability of the remaining provisions). The remaining sections of the Terms will continue to be valid and enforceable.
11. Changes to These Terms
Tilbury Properties may revise or update these Terms & Conditions at any time. If we make changes, we will post the updated Terms on this page with a new “Last updated” date. Material changes to the Terms might also be communicated via a notice on the Website homepage or by other means. It is your responsibility to check this page periodically to ensure you are aware of the most current Terms, as they are binding on you. By continuing to use the Website after any revisions become effective, you agree to be bound by the updated Terms. If you do not agree to the revised Terms, you must stop using the Website.
12. Governing Law and Jurisdiction
These Terms & Conditions, their subject matter and their formation, are governed by the laws of England and Wales. By using our Website, you agree that any dispute arising between you and Tilbury Properties in relation to the Website (or these Terms) that cannot be resolved amicably will be subject to the exclusive jurisdiction of the courts of England and Wales. However, if you are a consumer residing elsewhere in the UK (e.g., Scotland or Northern Ireland), you may also bring proceedings in your local courts.
We make no representations that the content of the Website is appropriate or available for use in locations outside the United Kingdom. Accessing the site from territories where its content is illegal is prohibited. If you choose to access our site from outside the UK, you do so on your own initiative and are responsible for compliance with local laws.
13. Contact Information
This Website is owned and operated by Tilbury Properties Ltd. If you have any questions or concerns about these Terms & Conditions, or if you need to contact us for any reason, please use the following details:
Tilbury Properties Ltd
Address: 22A Avenue Road, Herne Bay, Kent, CT6 8TB, United Kingdom
Email: info@tilburyproperties.co.uk
Phone:
We value your feedback and will do our best to address any issues you raise about our Website or these Terms.